Australian Government - Australian Customs and Border Protection Service

To protect Australia's borders and foster lawful trade and travel.

Collection of Personal Information by the Australian Customs and Border Protection Service

The Australian Customs and Border Protection Service (ACBPS) collects and retains personal information in relation to persons and goods entering or exiting Australia. This information is collected under the Customs Act 1901 and other Acts administered by ACBPS. 

ACBPS uses the information to protect the safety, security and commercial interests of Australians through border protection designed to support legitimate trade and travel and ensure collection of border revenue and trade statistics.

Information is collected from a wide variety of sources including other government agencies, non-government agencies and individuals. Information collected includes:

  • Passenger Name Record (PNR) data;

  • Integrated Cargo System (ICS) data;

  • Tourist Refund Scheme (TRS) data;

  • SmartGate data;

  • Passenger Analysis Clearance Evaluation (PACE) data;

  • Intelligence data;

  • Investigations records;

  • Detained Goods data;

  • Tariff Concession and classification records;

  • Valuation records;

  • Aircraft and vessel information etc;

  • Infringement Notice Scheme records; and

  • Aviation and Maritime Security Identification card records.

ACBPS also collects personal information relating to its officers and other perspective employees and Contractors to the Service (personnel records).

A comprehensive list of the classes of personal information that is collected and held by ACBPS is available in ACBPS’s Privacy Policy.

ACBPS is committed to protecting the privacy and security of all personal information collected. When dealing with personal information ACBPS:

  • collects the information in a fair and lawful manner;

  • checks the accuracy of the information before it is used;

  • keeps it stored securely to safeguard against unauthorised access;

  • ensures it is used only for the purpose for which it was collected (unless it is otherwise authorised by law) and;

  • ensures the information is not disclosed other than in the course of performing ACBPS duties or where disclosure is authorised or required by section 16 of the Customs Administration Act 1985 (Customs Administration Act) or another law.

ACBPS ensures all personal information obtained is collected, used, stored and disclosed in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Privacy Act) and the Guidelines for Federal Government issued by the Office of the Australian Information Commissioner (available at  

ACBPS may disclose information it obtains to agencies authorised by law to receive it including other Australian, State and Territory Government agencies as well as overseas agencies, including law enforcement agencies and other Customs administrations.  All information disclosed by ACBPS is done in accordance with section 16 of the Customs Administration Act and the Privacy Act.

ACBPS Privacy Policy

Further information regarding ACBPS’s handling of personal information and how the Service meets its obligations under the Australian Privacy Principles within the Privacy Act is set out in ACBPS’s Privacy Policy.

Should you wish to obtain a copy of ACBPS’s Privacy Policy in an alternative format, please contact ACBPS’s Privacy Contact Officer at