Complaints and Compliments - National Reports
Customs uses the feedback you provide to monitor and improve our service to clients.
All complaints and compliments are compiled into national reports which help Customs to address problem areas and to give credit to areas of the organisation that receive compliments.
National Report - October to December 2012
National Report - July to September 2012
National Report - April to June 2012
National Report - January to March 2012
National Report - October to December 2011
National Report - July to September 2011
National Report - April to June 2011
National Report - January to March 2011
National Report - October to December 2010
National Report - July to September 2010
National Report - April to June 2010
National Report - January to March 2010
National Report - October to December 2009
National Report - July to September 2009
National Report - April to June 2009
National Report - January to March 2009 (637 kb)
National Report - October to December 2008
National Report - July to September 2008
National Report - April to June 2008
National Report - January to March 2008
National Report - October to December 2007
National Report - July to September 2007
National Report - April to June 2007
National Report - January to March 2007
National Report - October to December 2006
National Report - July to September 2006
National Report - April to June 2006
National Report - January to March 2006
National Report - October to December 2005
National report - July to September 2005
National report - April to June 2005
National report - January to March 2005
National report - October to December 2004
National report - July to September 2004
National report - April to June 2004
National report - January to March 2004
National report - October to December 2003
National report - July to September 2003
National report - April to June 2003
National report - January to March 2003
National report - October to December 2002
National report - July to September 2002
National report - April to June 2002
National report - January to March 2002
National report - October to December 2001