Australian Government - Australian Customs and Border Protection Service

To protect Australia's borders and foster lawful trade and travel.

Requirements and conditions

In this section:

Minimum age for engagement  18 years at the time of applying
Requirements 

Candidates must be Australian citizens.

Successful candidates must obtain and maintain a minimum of baseline security clearance and complete the Organisational Suitability Assessment.

Successful candidates must meet certain psychological, medical and fitness standards.

Probation period  12 months 
Salary at commencement of training 

Full-time salary at commencement of training (rates effective July 2014)

Terms and conditions are per the applicable Enterprise Agreement at time of commencement. Please refer to the Enterprise Agreement 2011-2014 for current salary rates and entitlements.

Prospects on successful completion of training 

Progression to Customs and Border Protection Level One on successful completion of training.

Superannuation 

Superannuation is provided to all employees in accordance with Customs and Border Protection policies.

Organisational Suitability Assessments/Security clearance

Customs and Border Protection Officers hold a position of trust and must deal properly with highly sensitive information. As a result, all positions in Customs and Border Protection are security assessed positions and candidates must firstly undergo employment suitability screening (Organisational Suitability Assessments (OSA)) before being assessed as eligible and suitable, from a security standpoint, to access security classified information.

OSA checks are processed with Customs and Border Protection. These checks determine whether or not there is anything in your background that might pose an unacceptable risk to the operational and security interests of Customs and Border Protection. If it is determined not to grant you a favourable OSA your application for employment with Customs and Border Protection will not progress further. OSA checks that are determined to be unfavourable are not subject to review or appeal.

The Australian Government Security Vetting Agency (AGSVA) processes security assessments. The security assessments includes background checks and you will be required to provide detailed personal information. This may include details of your employment and residence history, financial circumstances, any criminal charges and/or convictions (including traffic offences and spent convictions), any drug use and any overseas travel. You may also be required to provide this kind of information about your spouse, partner or de facto where applicable. You will also be asked to provide contact details for at least five referees. Your referees will be asked to answer probing questions about factors that will assist in the determination of your suitability to hold a security clearance.

This information is intended only as a guide. It is not a complete list of all the information required to obtain an appropriate security clearance.

For further information visit the AGVSA website.

Medical examination

The Customs Standard Medical Examination has been designed to ensure that individuals meet the Customs Medical Standards in order to safely participate in a Functional Fitness Assessment, the Use of Force training and undertake the duties required in a designated position.

Standard examination involves:

  • A fasting blood test, where blood will be taken and tested for blood sugar level and fasting blood lipids (total cholesterol, high density lipoprotein and low density lipoprotein)
  • Taking a medical history
  • A comprehensive examination covering all systems of the body
  • Height, weight, urine and vision testing
  • Physical examination by a doctor (internal examinations are not performed)
  • An ECG (electrocardiogram) test will be conducted, Hearing test (audiometry) and respiratory function test (spirometry)
  • Calculation of a cardiac risk score

Fitness assessment

The Function Fitness Assessment will determine your level of physical fitness and these results will form part of the application process and medical material about your general level of health and fitness. Further information on what is involved in the Functional Fitness Assessment is available in the Basic Functional Fitness Assessment Protocols.

Shift work

As Border Force Recruit you will most likely be required to work shifts.

The Customs and Border Protection operates in an environment where certain operations are required 24 hours a day, 7 days a week. Employees are therefore required to do shiftwork in many work areas. Rosters are developed in consultation with employees and consider:

  • business needs of workplace health and safety;
  • maintenance of a healthy and productive working environment;
  • factors relating to staff amenity and lifestyle; and
  • efficient and effective alignment of employees to meet workload demands.

Shift work is more than just a pattern of work. It is a way of life that may have a fundamental impact on your work, sleep and also the management of your health, family and social life.

Customs and Border Protection Border Force Recruits are regionally deployed and mobility within precincts will be required to ensure Customs and Border Protection is strategically placed and aligned to meet and manage new demands and emerging security threats.

Refer to the Enterprise Agreement 2011 - 2014 for further information.

Probation

Successful applicants are subject to a 12-month probationary period. Your progress is carefully monitored during probation and Customs and Border Protection may terminate your employment at any time in the probation period. Termination of employment is usually only considered when progress is considered unsatisfactory, as indicated by your performance and attendance for example.  As noted previously, successful completion of all assessments is a mandatory part of your probation and training.

Advancement to Customs Officer Level One occurs only on successful completion of the training period. The probation period formally ends 12 months from the date of engagement.

Outside employment

If you are currently employed in another capacity and you plan to continue this employment after commencement with Customs and Border Protection, you will be required to seek approval from Customs and Border Protection. If your alternative employment arrangements are not approved by Customs and Border Protection your continued employment within us will be dependent on the termination of that employment relationship. The most common reason for outside employment not to be approved are those jobs that pose a conflict of interest to Customs and Border Protection.