Australian Government - Australian Customs and Border Protection Service

To protect Australia's borders and foster lawful trade and travel.

Further information

This document is a PDF document ACCA 2009/04 - Sea Cargo Inspection and Examination andThis document is a PDF document ACCA 2012/18 - Sea Cargo Status - Service Levels

Provides detailed information on:

  • Sea cargo reporting
  • Container examination facility information
  • Costs and charges
  • Damages claims; and
  • The process for lodging a complaint/compliment

This document is a PDF document Australian Customs Notice 2006/21 - Changes to Import Processing Charges - provides information on new costs payable for the import of goods.

This document is a PDF document CEF Damages Policy - Explains Customs policy for dealing with allegations of damage at the CEF.